Frequently Asked Questions
Everything you need to know about your order and our collections.
What is your shipping policy?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 days depending on the destination.
How can I return an item?
We accept returns within 30 days of delivery. Items must be in their original condition with all tags attached. Please visit our returns portal to start a request.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
At Only Lovers Left, we prioritize ethical manufacturing and high-quality fabrics. We are committed to transparency and work exclusively with suppliers who meet our strict environmental standards.
Can I track my order status?
Yes, once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey.